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Support

Last updated 9 October 2026

Get help

Email support@tradewithahead.com with the email or wallet address you sign in with.

Never share your key

Ahead support will never ask for your private key, your PIN or a code sent to your email. Anyone who asks for them is not Ahead.

Delete your account

Email support@tradewithahead.com from the address on your account. Export your private key or withdraw your funds first: once the account is gone, Ahead cannot recover the wallet for you.